FAQ How to Login
Internal users
How do i login as an internal user?Enter your volvocars.com e-mail address or CDSID to log in (e.g. john.smith@volvocars.com or jsmith@volvocars.com).
Partner users
How do i login as a partner user?Enter your external CDSID followed by @volvocars.biz (e.g. j-smith@volvocars.biz)
If you are an external partner and you are trying to access an externally shared resource, please try to clear your browser cache or use your browser’s “InPrivate” or “Incognito” mode and try again.
I followed the instructions and i still cannot login?
Contact us
Service Desk is available to support you 24/7 through 365 days of the year.You can contact Service Desk by dialing the:
- Internal numbers using your Volvo-sponsored phones
- External numbers using your personal cell phone or landline telephones.
Please refer to the following sections that list out the numbers based on where you are situated across the globe.
Europe
Call the internal number 1000 (
Not applicable for Austria)
If you are using a personal mobile phone or a landline telephone, please use the following external numbers:
Country |
External number |
Sweden |
+46 31591000 |
Sweden, Factory |
+46 31599070 |
Gent, Belgium |
+32 92502310 |
Brussels, Belgium |
+32 24827100 |
Daventry, UK |
+44 1327303511 |
Maindenhead, UK |
+44 1628422600 |
Ireland |
+35 31-4631211 |
France |
+33 156835330 |
Swizerland |
+41 448742120 |
Greece |
+30 2105794950 |
Austria |
+43 1701289100 |
|
|
Asia
Call the internal number 1000
If you are using a personal mobile phone or a landline telephone, please use the following external numbers:
Country |
External number |
Shanghai, China |
+86 2138586300 |
Chengdu, China |
+86 2862816300 |
Beijing, China |
+86 1084445260 |
Zhangjiakou, China |
+86 3135636300 |
Daqing, China |
+86 4598108868 |
Luqiao, China |
+86 57682727300 |
Korea |
+82 237813810 |
Russia |
+7 4957820233 |
Rest of the world
Call the internal number 1000 (Only applicable for South Africa and Brazil)
If you are using a personal mobile phone or a landline telephone, please use the following external numbers:
Country |
External number |
Brazil |
+55-23486730 |
South Africa |
+27-124504990 |
US |
+1-877-551-4999 |
|
|
All other countries
+46 31591000